Payment Policy

Last Update: 16 May 2025

Welcome to Vac Pack! By using our payment services, you agree to the terms outlined below.

SECTION 1 – Secure Payment Options

We offer a variety of secure and convenient payment methods to enhance your shopping experience:

Credit/Debit Cards: Visa, MasterCard, Maestro, and American Express (Amex)
Digital Wallets: Apple Pay, Google Pay, Shop Pay
Buy Now, Pay Later: Klarna
Other Payment Methods: PayPal

All transactions are processed securely in the currency displayed at checkout.

SECTION 2 – Pricing and Product Information

Prices listed on our website include applicable taxes unless otherwise stated. While we strive for accuracy, product descriptions, specifications, and availability may change without notice.

SECTION 3 – Order Confirmation & Cancellation

You will receive an order confirmation email after purchase. To modify or cancel an order, please contact us immediately. Orders are typically processed within 24 hours (Monday–Friday).

SECTION 4 – Shipping Guidelines

Shipping Cost: Free Shipping
Dispatch Time: Within 24 hours (Monday–Friday)
Delivery Time:
- United Kingdom & United States: 3–5 business days

For detailed information, please refer to our Shipping Policy.

SECTION 5 – Return and Refund Procedures

We offer a 30-Day Return Policy. Refunds are processed to the original payment method once the returned item is inspected. For more details, refer to our Refund Policy.

SECTION 6 – Data Privacy & Security

We protect your personal information using industry-standard security practices. Learn more in our Privacy Policy.

SECTION 7 – Compliance with Google Merchant Policies

Vac Pack adheres to Google Merchant Center policies, ensuring transparent billing and a secure shopping experience.

SECTION 8 – Modifications to Payment Policy

We reserve the right to update this policy at any time. Changes take effect immediately upon posting.

SECTION 9 – Customer Support

For payment inquiries, contact us at:

Store Name: Vac Pack

Email: info@vac-pack.shop
Address: 85 Lutton Grove, Peterborough, PE3 7DS, United Kingdom
Customer Support: Monday to Friday 10:00AM - 4:00PM (GMT)
Contact Form: Contact Us
Responsive Hours: Reach out to us via email for any inquiries, and we’ll respond within 24–48 hours.